20 October 2009

If you have problems with the website, please don't act like this woman

It is just too funny NOT to share! This lady ordered 2 computer readings that reached a grand total of $11.95. She ordered at 3:47 pm and sent the following at 3:50 pm...which I received to my blackberry while I was driving down the road:

"I just completed TWO purchases through your website - one was a 3 month romantic forecast report and the other was a compatibility mini report for TWO people. Your site took me right to paypal but never asked my birthdate, my lovers birthdate, none of the VITAL info that you would need to complete these reports. I recieved NOTHING. I want my money back and I want it back within the next 2 days. If I don't hear a response or get what I paid for --- I WILL report you to the better business bureau and I will make sure your site comes down for false advertisement."

Can anyone say IMPATIENT, RUDE, and OBNOXIOUS??? No where on the site does it say the computer readings are instant; in fact it says I personally deliver within 24 hours! (not 3 minutes!)

See what sort of behavior I must deal with online? She couldn't click a 'return to merchant link' or write an email to ask me what is happening. Btw, I always PERSONALLY confirm all readings, either my own or the computer ones as I do everything myself. If she had just waited 20 minutes I would have been home and would have written her to ask for the necessary info.

This type of thing is so sad. Luckily 98% of my site visitors and clients are absolutely FANTASTIC people and know how to communicate in a friendly manner. As for the other 2%, I don't care what they do with themselves. Especially this woman...who has a 3 minute limit on patience. Oh, she got her money back as soon as I returned home along with a note NEVER To come to any of my sites again.

All comments are welcome...if anyone wants to guess her signs, we could make a game of it.